VONS COUPON CODES & DISCOUNTS

Vons.com

About Vons

Vons is a leading grocery retailer known for offering a wide range of high-quality products and exceptional customer service. With a commitment to freshness and value, Vons provides a variety of groceries, fresh produce, deli items, bakery goods, and household essentials. The store caters to diverse customer needs through convenient shopping options, including online ordering, home delivery, and curbside pickup. Vons also offers a comprehensive rewards program, Vons for U, allowing customers to earn points and enjoy significant savings. Dedicated to community engagement and sustainability, Vons continues to be a trusted choice for shoppers seeking quality and convenience.

Annual Deals & Offers

Vons consistently provides valuable deals and offers to its customers. One of the standout promotions is the Vons for U Rewards program, where shoppers earn 1-2 points for every dollar spent, translating into a $1 reward for every 100 points accumulated. Additionally, the FreshPass subscription, available at $12.99 per month or $99 annually, grants members a $5 monthly credit, double points on exclusive brands, and VIP phone service. On Memorial Day weekend, a 10% military discount is offered, though no discounts are available for students or first responders. A special deal includes a $30 discount on the first DriveUp & Go order over $75 with the code SAVE30.

Customer Service

Vons is dedicated to delivering an outstanding service experience, which ensures that the customer never has to experience any sort of disruption in their shopping experience. There are several ways that customers can reach out to Vons when seeking assistance. The primary method is to access the Von's website and go to the "Contact Us" section, where they can find several ways to access customer support. This includes a useful FAQ, live chat, and a three-part contact form with dedicated sections for personal, order, and site inquiries. For more immediate support, direct customer service phone lines are available with special phone support for FreshPass customers, making sure that someone is always available to address all customer inquiries.

Shipping Policy

Vons has built a shipping policy that is both convenient and cost-effective for customers. If an order exceeds $30, Vons includes free shipping. Thus, customers can get their groceries and other items delivered to their homes without incurring any additional shipping fees. The shipping policy allows customers to use the delivery service from Vons without having to pay extra for the delivery service but merely pay for the groceries. The service was designed to help busy people get groceries or other household goods to their homes with the least amount of effort and the fastest route.

Returns and Exchanges

Vons strives to ensure customer satisfaction with a flexible returns and exchanges policy. Customers who need to cancel their orders can do so on the same day the order is placed, providing convenience and peace of mind. While specific details on the return and exchange process for delivered items are not outlined on the Vons website, customers are encouraged to contact Vons' customer service for assistance with any issues related to their orders. This policy reflects Vons' commitment to maintaining high standards of customer service and satisfaction.