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Sep 23, 2025
Ends Dec 31, 2025
Urban Stems is your go-to destination for fresh, stylish flowers delivered straight to your doorstep. With a passion for design and a commitment to quality, Urban Stems makes it easy to brighten someone's day or add a pop of color to your space. Whether celebrating a special occasion or wanting to spread joy, Urban Stems offers a curated selection of bouquets and arrangements to suit any taste and style.
Founded on the belief that beautiful flowers should be accessible to everyone, Urban Stems prides itself on offering affordable luxury without compromising freshness or elegance. From classic roses to unique seasonal blooms, expert florists carefully crafted each arrangement and hand-delivered with care. With Urban Stems, sending flowers has never been more straightforward or delightful.
If you are looking to save on floral purchases, Urban Stems offers a range of annual deals and offers to make every occasion more affordable. From special discounts on seasonal bouquets to exclusive promotions for loyal customers, Urban Stems makes it easy to enjoy beautiful flowers without breaking the bank. With their commitment to value and quality, Urban Stems ensures everyone can celebrate life's moments with style and savings.
Regarding customer service, Urban Stems is dedicated to providing an exceptional experience from start to finish. Their friendly and knowledgeable team is always ready to assist with questions or concerns, ensuring every customer receives personalized attention and support. Whether placing an order, tracking a delivery, or seeking advice on flower care, Urban Stems goes above and beyond to ensure your experience is smooth and enjoyable.
Urban Stems' shipping policy ensures timely delivery of fresh flowers to their customer's doorsteps. Some hand delivery zones in DC and NY offer two delivery windows, morning and afternoon, while others have a single window. For shipped orders, deliveries typically occur between 8 AM and 8 PM. Due to the perishable nature of flowers, all orders are shipped overnight. Customers receive tracking information the evening before their scheduled delivery date, usually after 6 PM.
Urban Stems' return policy is designed to address customer concerns effectively. Refunds and cancellations are subject to timing. Per the terms and conditions, orders are final and non-refundable, except in cases of reported damage. For non-peonies, damage claims must be made within 72 hours of delivery, while for peonies, claims should be submitted within five days of delivery. Purchases are considered final and non-refundable, except in instances of damaged products. Customers can easily submit a damaged product claim through Urban Stems' website.
Several factors could be at play if a customer encounters issues with an Urban Stems coupon code. They should ensure they've entered the code correctly, within its valid period, and that it applies to the item they purchase.
To redeem a coupon or promo code at Urban Stems, customers simply need to copy the provided code and input it during checkout. The discount will be automatically applied to their purchase.
Yes, Urban Stems' coupons and promo codes do have expiration dates. However, the company frequently updates its promotions, so customers are encouraged to check the website for the latest offers regularly.
Urban Stems offers complimentary shipping on all orders exceeding $50. Customers can take advantage of this offer by selecting one of the elegantly crafted bouquets available, ensuring their order meets the minimum threshold for free delivery.
While Urban Stems doesn't provide military discounts, the company periodically offers its customers various promotions and discounts.
Urban Stems rewards loyal customers through its rewards program. By signing up for an account, customers receive 50 points instantly and accumulate points with every purchase. These points can be redeemed for exclusive discounts and rewards.
Yes, customers have the flexibility to use multiple coupons or promo codes per order, although only one code can be applied to each order.
No, Urban Stems exclusively offers online flower delivery services, ensuring quick and convenient access to their beautifully crafted arrangements.
Signing up for rewards with Urban Stems is a straightforward process. Customers can create an account on the Urban Stems website and navigate to the "Rewards" tab in the top navigation bar to initiate enrollment.
At present, Urban Stems doesn't offer a student discount. However, students can still explore other discounts available on the website.
While Urban Stems doesn't offer specific coupons for existing customers, individuals can stay updated on promotions and discounts by subscribing to the company's newsletter.
New customers at Urban Stems can enjoy a 20% discount on their first order by signing up for exclusive offers and gaining early access to the latest floral collections.
Urban Stems doesn't offer customers first responder or medical professional discounts.
Urban Stems rewards customer loyalty through its points-based system. Customers earn points for every dollar spent and for activities such as following Urban Stems on social media and leaving reviews.
Yes, Urban Stems frequently provides special deals and offers to its customers, including discounts on select products, free shipping, and other enticing promotions.
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