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Sep 22, 2025
Ends Dec 31, 2025
Undercover Tourist is a trusted name in the travel industry, dedicated to providing families with memorable vacation experiences. Specializing in theme park tickets, hotel reservations, and car rentals, they offer exclusive deals and insider tips to make every trip enjoyable and stress-free. Focusing on customer satisfaction, Undercover Tourist has become a go-to resource for travelers seeking convenience and savings.
Founded to simplify the travel planning process, Undercover Tourist has grown through its commitment to transparency and reliability. Their easy-to-use platform and exceptional customer service have earned them a loyal following. Whether it's a magical Disney adventure or a thrilling Universal Studios visit, Undercover Tourist helps families create unforgettable memories with ease.
Undercover Tourist offers a variety of exciting deals and special offers to help families save on their vacations. Watch out for limited-time sales and special deals on specific events, such as the Memorial Day Sale, to maximize your vacation! From discounted theme park tickets to exclusive hotel rates and car rental promotions, they provide numerous opportunities for travelers to enjoy significant savings. By consistently offering valuable deals, Undercover Tourists ensures memorable vacations are accessible and affordable.
For assistance, customers can reach Undercover Tourist by calling 1 (800) 846-1302 if they are in the USA or 1 (386) 239-8624. The dedicated support team is ready to help with inquiries and provide exceptional service. Whether it's about an order, a product, or general questions, Undercover Tourist's customer service is available to ensure a smooth and satisfying experience.
Customers expect to receive an email about non-reservation products in a few hours. Reservation-based e-tickets are emailed after confirmation from the vendor and usually take up to 48 business days to arrive. Disney E-tickets may take up to 24 hours to arrive. These times are general estimates and may vary due to factors beyond Undercover Tourist's control. Customers should check their email after purchase to ensure they receive all communications.
Undercover Tourist prioritizes customer confidence with a 365-day return policy for most tickets (details on individual ticket pages). They handle cancellations and refunds with common sense and fairness. To request a refund, customers should contact them for instructions. Refunds are issued to the original payment method within 15 business days after ticket verification. A 5% fee applies to cover processing costs. Expired tickets or those not currently sold on the site are non-refundable. Walt Disney World® and Disneyland® Resort tickets are refundable within 365 days of purchase if unused. Advanced notice is required for cancellations or changes for many tours and activities.
Check the promo code's expiration date to ensure it is still valid. If it has expired, it will no longer work. The promo code may also have restrictions: some codes are only valid for specific products, services, or dates.
Visit the Undercover Tourist website and select the products or tickets you wish to purchase. Add the items to your cart and proceed to the checkout page. Look for a box that says "Promo Code" or "Coupon Code" on the checkout page and enter your code there.
Yes, Undercover Tourist promo codes, coupons, and offers can expire. Check the expiration date before using any promo code or coupon to ensure it is still valid.
Undercover Tourist offers fast, free shipping on all tickets and an unsurpassed refund/return policy. They also include taxes upfront, leaving no room for hidden fees.
While Undercover Tourist does not provide special military discounts, it invites customers to check out the “Today’s Deal” page on its website. Here, you can find the latest and greatest deals and discounts available, ensuring you get the best value for your purchase.
Undercover Tourist does not have a specific Frequent Customer Rewards program, but it offers discounts and promotions to newsletter subscribers and social media followers.
Undercover Tourist promo codes typically allow only one coupon or promo code per order. If you want multiple discounts, you should place separate orders to take advantage of each offer.
Undercover Tourists do not offer in-store or curbside pickup service; they sell tickets for various attractions and events online.
No, Undercover Tourist does not offer a rewards program. However, by visiting their website, you can still find great deals and discounts.
Undercover Tourist does not offer a student discount. However, they offer discounts on tickets and attractions for everyone, not just students.
Undercover Tourist does not offer specific coupons for existing customers. However, its website provides discounts and deals to new and returning customers.
Yes, Undercover Tourist often offers first-order discounts for new customers. These discounts can vary, so checking their website or signing up for their newsletter is recommended to stay updated on current promotions.
Undercover Tourist does not offer discounts for first responders and medical professionals. They provide special rates and deals for these individuals as a thank-you for their service.
Undercover Tourist does not offer a traditional loyalty program but occasionally provides promotions and discounts for repeat customers. Additionally, signing up for their newsletter can help customers stay updated on special offers and deals.
Yes, Undercover Tourist often offers special deals and promotions for their customers. These can include promo codes for ticket discounts, hotels, and vacation packages.
Epic Pass, Epic Day Passes, and the Keystone Plus Pass are only for Adults and Children. Adults must be 13 or older at the time of purchase, and children must be 5-12 years of age at the time of sale.
While optional, MagicBands can be more convenient for entering the parks and having photos taken by PhotoPass photographers since you don't have to fumble for tickets in a backpack or pocket.
Yes, 30 adult and 30 child tickets per order are limited. Please feel free to contact Undercover Tourist if you need more.
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