REI COUPON CODES & DISCOUNTS

Helly Hansen

About REI

REI, a prominent outdoor store, accommodates travelers and nature fanatics with a large range of high-quality equipment, garments, and tools. With a dedication to boosting outside experiences, REI provides a varied choice of items developed to motivate expeditions and create a link with the native environment. Established on the concept of stewardship, REI supports ecological sustainability and responsible outside methods. Whether looking for tools for trekking, outdoor camping, biking, or any kind of other outdoor activity, clients depend on REI for its expertly curated choices coupled with a commitment to remarkable customer care. As a cooperative, REI encourages its participants with unique advantages as well as benefits, capturing the imagination of outdoor lovers.

Annual Deals & Offers

Every year, REI entices adventure seekers with enticing deals and offers. For just $30, a lifetime membership grants access to exclusive benefits. Members enjoy a $30 member bonus card, 10% back on eligible purchases, and a generous 20% discount on bike and snow shop services. Additionally, they can engage in the buy-and-trade-in culture for used gear and clothing. Special member offers, coupons, and discounts abound, ensuring adventurers can gear up affordably and embark on their next fully equipped journey. While military, student, and first responder discounts are unavailable, the array of membership perks compensates generously.

Customer Service

REI prioritizes customer satisfaction and provides comprehensive support channels for inquiries and assistance. Customers can easily reach the dedicated customer service team through various means, including phone, email, or in-person visits to any REI store location. Whether seeking product advice, assistance with orders, or resolution for any concerns, the knowledgeable and friendly staff are readily available to ensure a seamless shopping experience. Additionally, the REI website offers a wealth of resources, including FAQs and community forums, empowering customers with the information needed to make informed decisions.

Shipping Policy

REI's shipping policy caters to customers' needs for timely delivery of their outdoor essentials. Standard shipping typically takes 5-7 business days, providing a reliable option for those who aren't in a rush. Customers can opt for faster shipping for expedited delivery, which promises delivery within 2-3 business days. The fastest shipping option guarantees arrival within 1-2 business days, catering to urgent requirements. With these flexible shipping choices, adventurers can rest assured that their gear will arrive promptly, enabling them to embark on their outdoor escapades without delay.

Returns and Exchanges

REI stands behind the quality of its products and offers a hassle-free returns and exchanges policy to ensure customer satisfaction. Non-members benefit from a generous 90-day return window for eligible items, with the exception of online REI/Supply used gear items, which are exclusive to members and can be returned within 30 days. REI members enjoy an extended return window of 365 days for all other eligible items, providing ample time for assessment and decision-making. Certain exclusions apply, including in-store REI/Supply used gear purchases, REI Memberships, lift tickets, passes, and gift cards, which are not eligible for return. Moreover, customers can easily process returns and exchanges both online and in-store, simplifying the process for added convenience.